QUESTIONIn the PEAR model of maintenance human factors, the environment element refers to which two environments?
- AThe physical workplace and the regulatory environment set by the FAA
- BThe physical workplace and the organizational environment
- CThe indoor shop environment and the outdoor ramp environment
Show the answer and explanation
Correct answer: B. The physical workplace and the organizational environment
- A — incorrect The second PEAR environment is the organizational environment within the company, described in terms of cooperation, communication, shared values and culture, not the regulatory environment.
- B — correct The handbook says there are at least two environments in aviation maintenance: the physical workplace on the ramp, in the hangar or in the shop, and the organizational environment that exists within the company.
- C — incorrect Shop, hangar and ramp are all parts of the single physical environment; the second environment in PEAR is the organizational one.